Last updated: March 8, 2026
Welcome to CrewTap, operated by Lightbox Studios LLC ("we", "us", "our"). By using the CrewTap mobile application and related services (the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.
CrewTap is a technology platform that facilitates introductions between independent landscaping contractors ("Contractors") and independent skilled landscaping workers ("Workers"). CrewTap is not a staffing agency, labor broker, or employer of Workers.
Important: CrewTap solely provides a communication tool. We do not employ, dispatch, supervise, or control Workers. Any working arrangement, including scheduling, compensation, and terms of engagement, is made directly between Contractors and Workers. CrewTap is not a party to any such arrangement.
You must be at least 18 years old and legally authorized to conduct business in the United States to use the Service. Contractors must hold any licenses required by their jurisdiction to operate a landscaping business.
You are responsible for maintaining the security of your account credentials. You agree to provide accurate, current, and complete information during registration and to update it as needed. You are responsible for all activity under your account.
Contractors access the Service through a paid subscription at the current rate displayed in the app. Subscriptions are billed monthly and renew automatically unless canceled. Payments are processed through Apple In-App Purchase or Stripe. Refund policies follow the applicable payment processor's terms.
We reserve the right to change subscription pricing with 30 days' notice.
For Contractors: You browse Worker profiles, select a Worker, and initiate a hire request. CrewTap sends an SMS to the Worker with your name, the job's general city area, the requested date, and your phone number. The Worker may accept or decline. If accepted, you and the Worker communicate directly to arrange the work.
For Workers: Workers are onboarded by CrewTap administrators and receive SMS notifications when a Contractor is interested in hiring them. Workers reply YES/SI to accept or NO to decline. Declining a request is always permitted and carries no penalty.
Workers listed on CrewTap are independent professionals. They are not employees, agents, or representatives of CrewTap or of Contractors who use the platform. CrewTap does not:
You agree not to:
To maintain platform quality, Workers who are consistently unreachable (5 consecutive unanswered notifications) may be deactivated. Workers who confirm a job but fail to appear (no-show) may be deactivated after 2 occurrences. Declining a request (replying NO) is always permitted and resets the unreachable counter.
Contractors may rate Workers after a completed introduction. Ratings are used to help other Contractors make informed decisions. We reserve the right to remove ratings that violate these Terms or contain inappropriate content.
Program name: CrewTap Job Notifications
Message frequency: Varies based on hire request activity (estimated 1–10 messages per week)
Message and data rates may apply.
To opt out: Reply STOP to any message to stop receiving SMS notifications.
For help: Reply HELP to any message or contact support@crewtap.app.
CrewTap provides the Service "as is" without warranties of any kind. We are not liable for:
To the maximum extent permitted by law, our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify and hold harmless Lightbox Studios LLC from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your interactions with other users.
We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may cancel your account at any time by contacting us at support@crewtap.app.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Santa Clara County, California.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will notify users of material changes via email or in-app notification.
If you have questions about these Terms, contact us at:
Lightbox Studios LLC
Email: support@crewtap.app